1. Introduction
Fluxava (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Statement explains how we collect, use, disclose, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable Belgian laws.
2. Who We Are
Fluxava is a company specializing in digital marketing, AI solutions, consulting, training, and content creation. We operate in compliance with GDPR regulations to ensure transparency and security regarding your personal data.
You will find our services over different websites:
fluxava.com / fluxava.eu / fluxava.be | General website of the company, with consulting services and marketing related assignments |
marketingassistant.be | A blog explaining the basics of digital marketing and AI used in marketing. Workshops / coachings / seminars are organised there. |
sanctusartes.com | A blog about the catholic religion, describing churches, saints and bible stories. |
digitalewereld.be | A blog with focus on digitally weaker persons, in order to help them manage in this digital revolution. |
artificielewereld.be | A blog where all AI’s are tested and explained in how they can be used in every day private / work life. |
3. What Personal Data We Collect
We may collect and process the following categories of personal data:
- Identification data: Name, surname, email address, phone number, postal address.
- Professional data: Company name, job title, industry.
- Financial data: Payment details when you purchase a service or product.
- Communication data: Messages, emails, or feedback provided through our website or other communication channels.
- Technical data: IP address, device type, browser type, and browsing behavior on our website.
4. How We Collect Your Data
We collect your data in the following ways:
- When you visit our website and accept cookies.
- When you fill out a contact form or subscribe to our newsletter.
- When you engage in a business relationship with us (e.g., purchase a service, attend a workshop, or request a consultation).
- When you communicate with us via email, phone, or social media.
5. Legal Basis for Processing Personal Data
We process your data based on one or more of the following legal grounds:
- Consent: When you provide explicit consent (e.g., subscribing to our newsletter).
- Contractual necessity: When data processing is required to fulfill an agreement (e.g., providing a service you requested).
- Legal obligation: When processing is necessary for compliance with legal requirements.
- Legitimate interest: When we process data for legitimate business purposes (e.g., improving services, fraud prevention, or direct marketing).
6. How We Use Your Data
We use your personal data for the following purposes:
- To provide, manage, and improve our services.
- To communicate with you regarding our products, services, and updates.
- To personalize your user experience on our website.
- To process payments and fulfill contractual obligations.
- To comply with legal and regulatory obligations.
- To send marketing communications if you have opted in.
7. Data Retention
We retain your personal data only for as long as necessary for the purposes stated in this Privacy Statement or as required by law. Once the retention period expires, we securely delete or anonymize your data.
8. Sharing Your Data
We do not sell or rent your personal data. However, we may share your data with:
- Service providers: Third-party companies that assist us in providing services (e.g., payment processors, IT service providers).
- Legal authorities: When required by law or to protect our rights and interests.
- Business partners: When collaboration requires data sharing, with your consent.
9. Your Rights Under GDPR
As a data subject, you have the following rights:
- Right to access: Request a copy of your personal data.
- Right to rectification: Correct inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”): Request deletion of your data under certain conditions.
- Right to restriction: Limit processing of your data under specific circumstances.
- Right to data portability: Receive your data in a structured format and transfer it to another controller.
- Right to object: Object to data processing for direct marketing or legitimate interests.
- Right to withdraw consent: Withdraw previously given consent at any time.
To exercise any of these rights, please contact us at info@fluxava.com.
10. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse. However, no system can guarantee absolute security.
11. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can manage or disable cookies through your browser settings. For more information, please refer to our Cookie Policy.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
13. Updates to This Privacy Statement
We may update this Privacy Statement from time to time. Any changes will be posted on our website with the updated revision date.
14. Contact Information
If you have any questions about this Privacy Statement or your personal data, please contact us:
Fluxava
Email: info@fluxava.com
Address: Kerkhofdreef-Zuid 5 8730 Beernem (Belgium)
This Privacy Statement was last updated on 01/04/2025.